Website AI and purchase support
Email is optional and used only for the enquiry and partner follow-up; it does not subscribe you to marketing emails. Signed-in active partners can ask AI without customer registration. Their learning conversations are separate from customer enquiries. Lesson progress is saved on the current device.
Before first using AI, provide your name and phone number and agree to partner follow-up. Videos remain available without registration. A random visitor cookie (up to 30 days) isolates sessions and limits requests. AI uses the most recent eight messages within a 30-minute context window. Starting again clears the current context.
Only when you agree to contact do we save your name, number, enquiry summary and referral source for the responsible partner to provide purchase and follow-up support. Purchase records distinguish partner entries from owner-verified entries. You may request contact to stop or relevant records to be deleted.
1. Who this policy covers
PartnerAdvisor V31 provides website intake and WhatsApp-based product, business and customer support. “We”, “our” and “the service” refer to PartnerAdvisor V31. We do not present it as a separate registered company or use another company as its legal identity.
2. Information we may process
Depending on how you contact us, this may include your WhatsApp number and display name; content you choose to send; message timestamps, IDs, type and delivery status; conversation history needed to continue support; website enquiry details such as name, contact number, interest, question, referral source and page URL; a partner-account request's real email, name, language preference and an irreversible phone fingerprint used for roster matching; and essential security or technical records.
Please send only information relevant to your enquiry. Do not send passwords, one-time verification codes or unnecessary identity documents.
3. Why we use the information
We use applicable information to answer questions you choose to ask, provide product and business education and customer support, keep conversations continuous, send requested materials, verify approved-partner identity, create personal accounts and enforce resource permissions, and maintain the security and reliability of the website and messaging service.
A phone number is private verification evidence, not a replacement for a personal email account, password or secure sign-in link. We do not sell personal information or use messages to promise medical treatment, guaranteed income or guaranteed results.
4. Anonymous website and video analytics
The site may record an anonymous browsing session, product page, video start, watch milestones, completion, share-button use and enquiry-button use. These events help us understand which content genuinely helps visitors and improve the site. Analytics records do not store a raw IP address, phone number or name; an anonymous browser session is not a verified individual.
A share-button event means the visitor used a sharing feature, not that a recipient read it. Video views alone do not prove customer or business outcomes. Anonymous content events are normally retained for no more than 180 days.
5. Services that help us operate
The current architecture may use Meta / WhatsApp for messaging, OpenAI to assist response preparation, n8n for workflow orchestration, Supabase for configured records, Vercel for website hosting, and Cloudflare for network delivery and security controls.
These providers may process data outside your country under their own security, privacy and service terms.
6. Retention and deletion
We keep applicable information only for as long as reasonably needed for support, conversation continuity, security, reliability and legitimate record-keeping. Retention may vary by record and system.
You may request deletion of applicable conversation data, media and related customer records. Limited records may need to remain for legal, security, fraud-prevention or system-integrity reasons; backups may remain until normally overwritten.
7. Security and your choices
We use reasonable technical and organisational measures appropriate to the service, but no online service can promise absolute security. You may withhold optional information, stop the conversation, or contact us about applicable deletion options.
NP AI OS Creator Outreach and Google data
Creator Outreach is a collaboration-contact tool operated solely by JS Loo, with no public Google-account onboarding. It uses public creator information and public business email addresses. Public YouTube data uses an API key, without access to a personal YouTube account.
Owner-authorized Gmail send sends collaboration emails. Gmail readonly reconciles this system’s sent messages and detects replies and opt-outs in its threads. Although the permission can read the mailbox, application code limits reads to its own threads and exact sent-message identifiers, without scanning unrelated inbox messages or calling attachment-download endpoints. Incoming text is classified in server memory only, not copied to Supabase, logs, QA evidence or AI-training services.
The CRM stores public contacts, prepared outgoing copy, and reply message/thread identifiers, timestamps and outcome categories. It does not retain incoming bodies, snippets or duplicate sender headers. Incoming bodies have no persistent application retention; original messages remain managed in the Owner’s Gmail. Minimal reply metadata stays with the CRM record, currently without automatic expiry, for deduplication and reporting; the Owner handles deletion requests. Do-not-contact flags remain in place to prevent renewed automated contact.
Credentials reside only in secure production storage, accessed by necessary server processes. Google data is not sold or used for advertising or general AI-model training. It is processed only by Google, Vercel and Supabase as necessary for this feature. Revoking Google access stops future access but does not automatically delete CRM records; request deletion using the email below. We comply with the Google API Services User Data Policy, including Limited Use requirements.
Privacy contact
For privacy questions or deletion requests, email [email protected].